Monica Yao Operations Director

Monica has over 16 years experience in the international Food & Beverage sector. She graduated from University Beijing with a diploma in Hospitality and Catering Management and a B.A Degree in Hotel & Tourism Management from Hong Kong Polytechnic University.

She has held various senior management positions with leading brands such as; Shangri-la hotels and resorts, Jumeirah International, Planet Hollywood and El Grande group Hong Kong.

Monica worked across the United States as a key member of opening management before moving to the post of Senior Operation manager in Planet Hollywood Hong Kong. She was Area General Manager of EL Grande Holdings ltd as for their chain of 16 western restaurants and bars. In 2003, Monica took a job offer in Jemeirah International Dubai, to re-launch the iconic Vu’s bar in Emirates Towers Hotel. Then she was head-hunted back to Hong Kong by Hutchison Whompoa Group, as General Manager of the new luxury food hall Gourmet.

Monica brings a wealth of F&B and Cultural experience to GFC and is fluent in English, Mandarin, and Cantonese.